Privacy policy

Effective Date: August 7, 2026

Welcome to SMERA. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you place an order or contact us, we may collect:

- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through Shopify and our payment providers)
- Order history

2. How We Use Your Information

We use your information to:

- Process and deliver your orders
- Provide customer support
- Send order updates and tracking information
- Improve our products and services
- Prevent fraud and maintain the security of our store

3. Payment Security

Payments are processed securely through Shopify and trusted payment providers. SMERA does not store your complete credit or debit card information.

4. Sharing Your Information

We may share your information only with trusted third-party service providers, such as payment processors, shipping partners, and technology providers, when necessary to operate our business. We do not sell your personal information.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us, subject to applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

SMERA
Email: smerastore@gmail.com
Phone: +91 7306986885